SWIM SCHOOL TERMS & CONDTIONS

The Borough of Harrow Swimming Club runs Harrow Swim School, offering  Monday, Wednesday, Friday evening and Saturday   morning swimming lessons.

Please note, Harrow Swim School teaches children from 4.5 years to adult swimmers.

We offer small classes to provide greater individual attention and continued development for your child. The lessons are for all abilities, from non-swimmers to those who need to develop confidence and competence in the water.

The Borough of Harrow Swimming Club Swim School is committed to providing the best teaching for your child. The lessons follow the Swim England Learn to Swim Programme. This offers a structure for progression within a fun environment.

Our dedicated Swim School team will make sure your child is in the right group and provide assessment reports at the end of each term.

Please ensure you have read and understood the following terms and conditions before committing to swimming lessons.

Your Booking
Payment is required in full, 24 hours after your booking has been made. By making a booking and attending our swimming lessons, you are agreeing to these terms & conditions. We reserve the right to amend our terms & conditions at any time.
If payment hasn’t been received by the deadline date (usually 24 hours after your booking) we will assume the booking is no longer required.

Payment
Lessons are paid for on a term by term basis. We do not offer monthly payments or payment per lesson. All term fees are to be paid in advance in full; only term payment will secure your child’s booking.

Our teachers are contracted for the term in advance, therefore no refunds can be given for missed lessons, regardless of the circumstance.

New joiners can register their interest by filling the application form using the following link

https://www.harrowswim.com/application-form/

Please explain your requirement using the extra information box at the end of the registration form.

Please note: Completing our registration form does not automatically enroll you in our swimming classes.
We will contact you to confirm your booking.

Rebooking & Cancelling a Course
Current swimmers can re-register and pay for the following term during the priority bookings window by login to their account with club organiser.(www.cluborganiser.co.uk)

After the priority date closes, if payment hasn’t been received we will assume your space is no longer required and will offer it to another swimmer.

Please contact  admin@harrowswim.com if you have lost your login details.

Cancelling after the start of the term?

No refund or credit will be issued after the second week of the term has concluded. Please confirm the cancellation via email to admin@harrowswim.com.

Missing Lessons through long illness: Credit may be offered against the following term’s fees for those in the learn-to-swim section of the club who have already paid for the term in advance of the lessons. This credit will equate to the number of sessions missed (maximum of 6 weeks credit will be offered) which will commence from the date of being informed of a child’s absence for medical reasons, such as broken limbs, surgery, serious illness etc. No refund or credit will be issued retrospectively. A medical certificate must be produced from your GP/hospital. No refund or credit will be given for everyday illnesses like cold, flu & tummy upset etc.

Missed or cancelled Lesson/s

Missed or cancelled lessons, regardless of the reason, are non-refundable, non-transferable, and cannot be rescheduled.

Cancelled lessons by the club
In the unfortunate event that Harrow Swimming Club must cancel a lesson, we will notify you by email. We will endeavour to add an alternative date to the course. If you are unable to make the alternative date, the lessons will not be refunded, credited or transferred.

If Harrow Swim School unable to provide an alternative date, a credit in lieu of payment will be issued for next term course.

Refunds cannot be offered if the cancelled lessons were due to circumstances out of our control such as adverse weather conditions, power interruption, ‘acts of God’, pandemic which are deemed to be contractually outside of our control.

The Lessons
We have a maximum of 7 swimmers to 1 teacher in our beginner and improver classes. Our deep-end and lengths classes have a maximum of 10 swimmers to 1 teacher.
The teachers who work in the water will teach by supporting the body and aiding correct stroke technique through demonstration and manipulation.

Assessments

Assessing is programmed into each term over 2 weekends on specified dates for all swimmers towards the end of each term.  However, if a child has progressed to pass the criteria during the term we can move swimmers.  Teachers will recommend to our Learn to Swim Programme Manager if they feel a swimmer is ready to progress to the next level.

Please note, we will not be able to guarantee the same time or day as the current class if children move during the term. Children will be allocated a place in the next class dependant on availabilities.

Once swimmers have completed stage 7 they are offered the opportunity to enrol in to our Academy squad, which can then lead onto our Squad programme. Those with the potential and enthusiasm are encouraged to consider entering our competitive squads which can involve training several times a week and entering galas.

Fun Swims
The last lesson of each term is a fun swim. This lesson builds the swimmers water confidence and encourages different water skills, outside of the usual lesson environment.

Swimwear
All swimmers are required to wear a swimming hat. We sell these at poolside for £5.00.   Any swimmers who are not completely toilet trained are to wear swim pants.
All swimmers should refrain from wearing jewelry whenever possible.

Your Responsibilities
No abuse will be tolerated towards teachers, pupils or other parents/guardians.

You are responsible for your children at all times before and after the lessons, The Borough of Harrow Swimming Club will take no responsibility. Please do not let your children play around the car park. This includes children that are friends or family that are not swimming.

Harrow Swimming Club takes no responsibility for loss or damage to property.

Poolside
The use of cameras, camcorders or mobile phones on poolside or in the changing area is strictly prohibited.
Food or drink is not permitted on poolside. Pushchairs are not permitted on poolside.
Parents and Carers are encouraged to watch lessons from the upstairs gallery. Please ensure any young children who are not attending lessons do not walk around the poolside unaccompanied.

Certificates & Badges
During and at the end of each term, each swimmer will be assessed in order to progress onto the next stage. Swimmers who complete an assessment, badges and certificates can be purchased online

Collection Info: The club will not be posting out swim awards at any point. It is your responsibility to collect these from our club administrator on poolside during term time either on Mondays or Wednesdays 7.00pm-8.00pm or from the club shop on Saturdays 8.00am-9.45am.

Insurance
All swimmers are covered by our Public Liability Insurance. Harrow Swimming Club does not accept any liability for sickness, personal injury or death of any swimmers unless directly caused by the proven negligence of the company or its staff.

All lessons from stage 1 to 7 are 30 minutes

For further details and advice including current courses and availability please phone or email.

Other Information Please Note

• Some physical contact with your child is unavoidable. Please be aware all staff adhere to the ASA Child Protection Procedures
• No refunds can be offered due to missed lessons
• Parents must supervise children at all times in the changing area
• Harrow Swimming Club, unfortunately, cannot accept responsibility for any damage or loss of property or articles left on the premises. This includes the carpark
• Harrow Swimming Club reserves the right to replace advertised coaches or programs
• All instructors are ASA qualified

For further details please email admin@harrowswim.com